Helen qualified as an RVN in 2000. Since qualifying, she has gained certificates in ECC and Small Animal Nutrition and the Advanced Diploma in Veterinary Nursing (surgical).

In 2021, Helen completed a MSc in Patient Safety and Clinical Human Factors at the University of Edinburgh and is currently undertaking a PhD and working towards chartered ergonomist status.

Helen is passionate about developing the veterinary profession's understanding of Human Factors as a powerful aid in improving patient safety, enhancing performance, and supporting the wellbeing of the veterinary team.